Frequently Asked Questions (FAQ)
Q: What is my Mail Server Address (POP3 and SMTP) to use with programs like Outlook and Eudura?
 
Q: What is my FTP address to upload files to my site?
 
Q: What about telnet access?
 
Q: How do I access my email from the web with a browser?
 
Q: How do I change my email password (both POP and Web based mail)?
 
Q: Can I have an automated mailing list?
 
Q: What are your email policies?
 
Q: What are my monthly bandwidth limitations?
 
Q: What is the fastest and easiest way to have any questions (technical or otherwise) answered?
 
Q: Are there any restrictions on what I can put on my website?
 
Q: What are your Terms of Service?
 
Q: How do I do anything not fully answered here?
 
Q: You stated I have CPanel access on my account, how do I use it?
 
Q: How do I register a domain name?


What is my Mail Server Address (POP3 and SMTP) to use with programs like Outlook and Eudura?
Both the POP3 (Post Office Protocol) and SMTP (Simple Mail Transfer Protocol) addresses are: mail.yourdomain.com.
(where yourdomain is your personal domain name).

Your user name is email_name%yourdomain.com and the password will have been emailed to the owner of the domain. Your email address will be email_name@yourdomain.com.

What is my FTP address to upload files to my site?
Your FTP (File Transfer Protocol) address is ftp.yourdomain.com.
(where yourdomain is your personal domain name).

What about telnet access?
We do not provide telnet access for security reasons
.

How do I access my email from the web with a browser?
Web based email can be accessed at www.yourdomain.com/webmail/ You can change your password for your email account here for both POP3 access and Web Access and we highly recommend you do. At the prompt your user name is youremail@yourdomain and the password is your email password.

How do I change my email password (both POP and Web based mail)?
Web based email can be accessed at www.yourdomain.com/webmail/ You can change your password for your email account here for both POP3 access and Web Access and we highly recommend you do.

Can I have an automated mailing list?
No problem, if your account allows it just let us know and we will set it up for you.

What are your email policies?
No Spamming, and basically no abuse of the system.

What are my monthly bandwidth limitations?
This is dependent on which account you signed up for. See your ecommerce or host page for the exact number. For background A starter account is limited to 50Mg bytes a month (that's 51,200 bytes a month!). We give you enough bandwidth and various plans to ensure that you have enough so that you can do exactly what you want (experience has shown that accounts will not even approach their limit).
Beware of other web hosts that tout unlimited bandwidth, this is not technically (or economically) feasible.
They are just counting on the fact that most web accounts do not even approach the bandwidth limits we have prescribed for our accounts.

What is the fastest and easiest way to have any questions (technical or otherwise) answered?
Simple, send us an email at info@WayGen.Com and include as much detail (or background) as you can. You will be pleasantly surprised at the speed of the response.

Are there any restrictions on what I can put on my website?
No adult sites, no warez, nothing that can be construed as illegal. If you are unsure email us at infor@waygen.com and we will tell you up front. You run the risk of us shutting you down, with no refunds if you violate our simple rules. More complete details are available on our Terms of Service. We do this to protect ourselves and to ensure we are good net-citizens.

What are your Terms of Service?
Terms of Service are posted at www.waygen.com/tos.html

How do I register a domain name?
Go to any ICANN approved registrar or you can use our sister site that utilizes the services of Dotster (www.affordablesite.com/domainsearch.php). From there you can see check on domain name availability and lease the name.

How do I do anything not fully answered here?
Just send an email to info@WayGen.Com and we will provide any more details you may need.

You stated I have CPanel access on my account, how do I use it?
Not all accounts have CPanel, but if your account does (it will be in the introductory email) We have extensive documentation on it at http://www.waygen.com/cpanelhelp/